Family Safety
The Family Safety module is the consumer slice of Trakora — a compact GPS+SOS device for kids, elders, and motorbikes, paired to a family-friendly app. This guide sets up the device, the safe zones, and the family circle.
1. Power on the device
- Charge for 2 hours.
- Hold the power button for 4 seconds. The status LED pulses blue.
- The device falls asleep after 60 seconds without movement and wakes on motion to save battery (typical 5–7 days).
2. Add the device to your account
- In the Trakora app go to Family → New device and scan the QR sticker on the back.
- Give it a name (Amani's watch, Bibi's pendant, Bodaboda).
- Pick a colour and an avatar.
3. SOS
Holding the SOS button for 3 seconds triggers an emergency:
- All family-circle members receive a push, a call, and a WhatsApp.
- The device starts a 60-second voice broadcast so the responder can hear the surroundings.
- High-frequency GPS pings start until the SOS is cleared.
To clear, the device wearer holds power for 5 seconds, or any family member taps Stand-down in the app.
4. Safe zones
Draw a circle around home, school, work, the boda stand. The app pushes:
- Arrived at school (geofence enter)
- Left school (geofence exit)
- Late from school — if the device hasn't arrived by 16:30 EAT, escalate
You can have up to 10 safe zones per device.
5. Family circle
- Family → Circle → Invite.
- Send the invite link via WhatsApp.
- The invitee installs Trakora and accepts.
- Choose what they can see: live location, history, alerts, or all three.
Privacy: location is shared only with circle members; Trakora staff never see family-account locations except when responding to a verified SOS.
6. Battery and signal tips
- The device drains faster in low-signal areas — keep it on the side of the bag rather than deep inside.
- For motorbikes, hard-wire to ignition power (12 V); the battery becomes a backup only.
- Replace the SIM annually if you notice connection drops; M2M cards age.
Still stuck?
WhatsApp +255 759 702 766 or email support@trakora.co.tz.